"We are thrilled to become part of the LPI family. We even offer swim spas for athletes and physical therapy. To The Trade. They are a subsidiary of the larger LPI International, which comes out of Tennessee. LPI is also moving away from dealer-based sales and going customer-direct. We currently have been carrying out bucks to fill the tub. Idaho Child Custody: The Right Evidence & Winning Your Case. Dale J, Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. Learn how to properly clean & maintain the longevity of your spa cover. Jul 28, 2020 LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. Aqua Living Factory Outlets - Hot Tub Insider 2016 All Rights Reserved - Hot Tub Insider -, Johnson City Hot Tub Manufacturer, LPI, Inc, to Expand Operations - Hot Tub Insider, Hot Tub Manufacturer LPI Inc Employee Tests Positive for COVID 19 - Hot Tub Insider. LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. Get crystal clear hot tub water in to time with tips from spa experts at Aqua Living Stores. By focusing on the motions and movements of the program . Read about common issues that spa & hot tub owners run into and how to fix them. EVERYONE I have dealt with in this company has lied to me. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. At Aqua Living Factory Outlets 0ur spas introduce new levels of comfort and relaxation into your life. If I would have read these BBB complaints I would have never bought from yall. Fill out the form to download your instant rebate and FREE buyers guide! It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? I emailed ****** *****(the case manager that finally resolved the other problems) and was told nothing could be done until a claim was submitted through the website. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. Learn more about what aqua therapy is and the many benefits these programs deliver. We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! Regular maintenance and upkeep will increase your enjoyment of your hot tub, and help you get the longest life out of the spa and its components. We would, however, advise that you do your homework on the brand, read reviews, and make sure to see these units in person (even wet-test one). However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. Upon receiving it home and after the installation I realized that what I purchased is not what I received. Aqua has 1 job listed on their profile. After seeing their 1 star review rating I have to say that is too high. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. So you better learn to work on it. Support - Product Videos & Documentation - Aqua Living Factory Outlets 5% would be over a 400$ late fee. They just promised free hot tubs if you bought one and it snowed on Christmas. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. Up to $1,000 off your spa! Response. Thank you for your picture submission. They do not stand up to their warranty! white red blue wire black frog species; favor the bold memory alpha. When a technician was assigned to adjust the cover, he loosened the bolts and the cover fell about an inch or more down onto the tub. The solution? **** still has not shipped this panel. I informed ****** the website was down and was told to talk to customer service and get on the list for them to input the information when the website is repaired. Very risky in my opinion. Does your spas high limit thermometer trip unexpectedly? Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. When it was delivered the entire front panel was damaged and the cover had a tear in it. . When it arrived we noticed that one of the sides was pushed out and was told it would be fixed. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. CEO On its website www.hottubhub.com it references that it is the largest hot tub retailer with over 36 locations nationwide, however, these locations (listed below) seem to have very limited inventory and business hours. Contact Information. Well guess what it did and a lot. Curious about LPI / Aqua Living / Dr Wellness Aqua Living Factory Outlets. Tub still leaked and started to have electrical issues because of it. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. This is required per the written warranty section in your manual. One of the biggest drawbacks in working with manufacturer direct models is the lack of local service and support especially when it comes to warranties. All products are proudly made in the USA. A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. Aqua Sketch 1 | CIRCLE ART - Nordly Living 8192 Levels Rechargeable Pen - This high-tech pen offers preciseness in the drawing. Told the it would be 4 to 6 weeks. The right tub can make all the difference to your mental and physical health. 459 customer reviews of LPI Inc.. One of the best Manufacturing business at 506 Twin Oaks Dr, Johnson City TN, 37601 United States. Home; Services; New Patient Center. The cover was so misaligned that i can see through the center into the tub. Provincial ease meets rustic refinement in our dust aqua accent cabinet. View Aqua Living's profile on LinkedIn, the world's largest professional community. Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. Kendrick Content 2023. "Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers," he says. Since then the hot tub has not functioned properly. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. Many of our activities encourage members to socialize and develop friendships with other residents. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. He found it buried under some expanding foam. With time, even the finest wooden hot tub cabinet is going to show signs of age, including fading, rotting, and staining. Even the smallest cracks and scratches in your hot tub can compromise its safety, comfort and performance. I submitted another warranty claim about the magnets, the stereo not working, and several of the lights not working, in addition to still not having the replacement enclosure parts. Request that LPI credit my card on file. There have been 32 payments in the . I would just like my money back so I can go purchase a hot tub cover with the metal strips built in. Didnt see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them, Curious about LPI / Aqua Living / Dr Wellness, Re: Curious about LPI / Aqua Living / Dr Wellness, Quote from: Hottubguy on December 11, 2018, 10:57:10 pm. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. WePlay Esports is a tournament organizer which combines the best practices of esports and entertainment. They are owned by Watkins Wellness. LPIs second manufacturing plant in St. Petersburg, Fla., has not reached its production ceiling, meaning dealers who carry LPI swim spas will be unaffected. The smaller footprint of four-person hot, Aqua Living2023-02-13T12:34:30-05:00February 13th, 2023|Comments Off on 5 Unique Valentines Day Hot Tub and Spa Experiences, Looking to change up Valentine's Day? Submitting a response indicates a willingness to work with customers to make things right. I told the guy it is hands down the worst buying experience Ive ever had online in my life. . You get what you pay for with these. BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63.
The better maintained your tub is, the longer your investment in health & relaxation will last. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. Im in Colorado and order a spa last year. . See our Beginners Guide to Buying a Hot Tub. Read about when and how to maintain the jets of your hot tub. As of writing this article, the Aqua Living website claims to have the following factory outlets : Been waiting 10 weeks for hot tub from this company. The tub is clearly a lemon and a consumer product claim attorney agrees. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Did you ever receive it?? Ultimately, we see our most successful path in the USA through providing our products direct to the consumer, Hatley says. I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. Note that complaint text that is displayed might not represent all complaints filed with BBB. So I paid thousands of dollars for 1.5 years of a hot tub that will now have to go to the dump. Beware. One of the easiest ways to protect your investment is a hot tub cover. 2023 AB Media Inc. All rights reserved. LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. Cover sagged almost immediately! When these have been reviewed, a technician will be assigned to your current work order that resolves your on going issues. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. BUYER BEWARE!!!!!!! Being able to chat with other residents becomes an important part of many peoples . ***** and ****
Thank god. Upon delivery we found the tub was missing the glass balls, filters, and headrests that went to the hot tub. We've got 5 unique Valentine's Day hot tub and spa experiences that will make this and all the years after a day to remember. japanese tv app; usb foot warmer; mortal instruments show Aqua Living Factory Outlets is home of the original swim spa and the only manufacturer to offer the proprietary AnyTemp Hot and Cold Spa System. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. The reason for the change remains uncertain, however, the brands they market have remained the same. All Rights Reserved. Get more reviews from your customers with Birdeye. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. This field is for validation purposes and should be left unchanged. We purchased a hot tub from LPI, INC during a sale in the parking lot of Rogue Valley Mall on Sunday 8/20/22 for $9900.00, charging our Citi Credit card . Here well discuss common problems and how to address them. After radio silence from the company I finally talked to Larry (the only one who could help and also the one with radio silence) who informed me the part I need is obsolete and they cannot order it. Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. We have found information that says there is cooling off period and think this would apply. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating.
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