However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. Where a patient experiences disorientation we will aim to keep moves to a minimum. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. Operated by Southern Service and Stagecoach South East, the . A new training programme was being rolled out. Records were clear, up-to-date, stored securely and easily available to all staff providing care. the service is performing badly and we've taken enforcement action against the provider of the service. TN40 2DZ. we have taken enforcement action. . Incidents were investigated by senior staff with lessons learnt shared across the trust. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. 0300 131 4500, Eastbourne District General Hospital
The trust was established as East Sussex Hospitals NHS Trust on 1 April 2002, taking its current name on 13 May 2011. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Eastbourne District General Hospital - Departments and services We will involve you and, with your consent, your family, carers or friends as appropriate. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. Bexhill-on-sea, People could access the service when they needed it and did not have to wait too long for treatment. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. We appreciate your support in asking your friends and relatives to only visit during visiting times. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. Kings Drive, Eastbourne, East Sussex, BN21 2UD Clinical leadership on the unit was strong and supported staff development. Over 98% of surgical patients would recommend the hospital. Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. The childrens outpatient unit provided families with various clinics for children living with health conditions. It has 22 beds and two operating theatres and 129 employees. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published 0300 131 4500, Bexhill Hospital
The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Your hospital admission - East Sussex Healthcare NHS Trust Acute Admissions Limited Headquarters. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. There were business continuity plans in place for use in the event of a major incident. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. Overview. Please give these to a nurse. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD
BN25 1DH, In For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Covid hospital admissions in Eastbourne remain incredibly low People were respected and valued as individuals. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. People could access the service when they needed it. the service isn't performing as well as it should and we have told the service how it must improve. 0300 131 4500, Bexhill Hospital
The plan for your discharge from hospital will start on your admission to hospital. Admissions. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. There were clinical side rooms and a community midwifery hub. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. Overview - Eastbourne District General Hospital - NHS the service is performing exceptionally well. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Admissions FAQ . The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD
Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. 05 November to 12 December 2019 During a routine inspection. Our rating of this service improved. Aurora East. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. It will also include any special instructions personal to you. Money for the television and phone system by your bedside. Managers monitored the effectiveness of the service and made sure staff were competent. Banner Estrella Medical Center - US News Health All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. 0300 131 4500, Eastbourne District General Hospital
The service took account of children and young peoples individual needs and made it easy for people to give feedback. Mental health services were provided by another trust. Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Staff throughout outpatient services put patients at the centre of what they did. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. Staff felt able to raise concerns, report near misses and report incidents. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. There's no need for the service to take further action. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. A robust governance system was being introduced. It is managed by the East Sussex Healthcare NHS Trust . This was demonstrated through consistently poor audit results despite governance interventions. There were some issues with the structural maintenance of the hospital. We rated it as good because: Published Where healing starts andthe road to recovery begins. There remained gaps and inconsistencies in the quality and completion of patient records. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. UK hospital admissions for coronavirus are highest since July When things went wrong, staff apologised and gave patients honest information and suitable support. Suspended ratings are being reviewed by us and will be published soon. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Explore Your Treatment Options : You . Call us today, 24/7, for a free, confidential assessment . All inspections: Eastbourne District General Hospital - CQC Kings Drive, Eastbourne, East Sussex, BN21 2UD
Browser Support 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. Map and contact details. They provided emotional support to patients, families and carers. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. They are standing by 24 hours a day, 7 days a week to take your call. Ward and departmental safety thermometer results showed improvements across the service. Infection prevention and control standards were variable. Infection prevention and control measures had improved since our previous inspection. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ
There was a continuous improvement programme in place across administrative services that included health records. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). The intensive care service used procedures to ensure that patients received safe and effective care. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. Eastbourne: Care > Intermediate /after hospital care services 25 January 2023. Kings Drive, Eastbourne, East Sussex, BN21 2UD
How to get to Eastbourne Hospital by Bus? Early 2021 data show no rebound in health care utilization Published Where individuals needed support this was provided. Acute Admissions Unit - Level 3. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. East Sussex alcohol harm reduction strategy 2021-2026 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . Any other browser may experience partial or no support. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. there are some services which we cant rate, while some might be under appeal from the provider. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. Inadequate Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Data provided by the trust showed improvements in the implementation of the sepsis pathway. The service had enough staff to care for patients and keep them safe. Records were brief and suggested limited discussion and challenge. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . Staff recognised and reported incidents and near misses. The nursing staffing levels had improved since our previous inspection visit in September 2014. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. We aim to accommodate all our patients in same sex wards. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. the service isn't performing as well as it should and we have told the service how it must improve. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Large amounts of money or valuables, such as jewellery or electronic devices etc. Eastbourne District General Hospital - Care Quality Commission - CQC Some aspects of service planning were expanding to meet increased patient demand. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. 5. . Hospitals. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. Staff kept detailed records of children and young peoples care and treatment. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Staff recognised incidents and reported them through the electronic reporting system. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Patients and relatives we spoke with gave positive feedback about the care they received on the unit. We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Any prescribed tablets and medication that you usually take at home. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. Have you found an error with this catalogue description? Learn more about PALS. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. The unit operated 24 hours a day for low risk mothers. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. We visited the telephone triage area and the community midwives office. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. At least one standard in this area was not being met when we inspected the service and We understand that family members may wish to visit during meal times to help you eat, if this is needed. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. We place some essential cookies on your device to make this website work. You will have a small locker next to your bed or chair for your personal possessions. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. We reviewed 3 sets of patient care records. Admission Care Jobs in Eastbourne - 2022 | Indeed.com There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. (877) 870-7012 to begin the admissions process. Let us know. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Alongside the falls assessment an individual needs assessment is completed. Call us today, 24/7, for a free, confidential assessment. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Our rating of the Eastbourne Midwife Unit was requires improvement. Each report covers findings for one service across multiple locations. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. Visiting times: 2.00pm - 8.00pm. Suspended ratings are being reviewed by us and will be published soon. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. There were times still when patient records were not available for pre-assessment clinics and consultations. Leaders had the integrity, skills and abilities to run the service. They were focused on the needs of patients receiving care. Each report covers findings for one service across multiple locations, In Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits.
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