In the Windows tray, right-click on the Desktop Connector icon and select "Check for drives" under Help menu. Are there changes with installing Desktop Connector 16.x. Retry Cancel I try Retry, still fails. Select the location where Desktop Connector's program files will go and click Install. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. Welcome to Autodesks BIM 360 Team Forums. I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. Refresh drives and see if it returns. Each user will need to accept the invitation again by clicking the link sent byemail. Autodesk Desktop Connector is not fully set up. Autodesk inventor assembly drawing - esw.von-der-leuchtenburg.de Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Login details are not changed in the Autodesk Desktop App. Users of the Fusion and Drive connectors can continue to use Inventor in their workflows. Due to changes in 16.x it is recommended but not required that everyone move up to 16.x at the same time. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. I didn't see any attachments to this post. IT tried under his log in as well and experienced the same problem. I have tried starting Autodesk\Autodesk Desktop Connector but nothing. Let the experts talk about : What is hotfix in Revit [Expert-Advice] Install Walkthrough Tip: Looking to deploy or run the install silently, visit the Desktop Connector Administrator Guide to learn how. Read and agree to terms of use. Here is a link to the log file. How do I activate Autodesk Civil 3D? Solved: Desktop Connector Not Working - Autodesk Community Solved by natasha.l. Previous releases of Autodesk Desktop Connector are available for download. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Click Next and follow the on-screen instructions. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. I then logged in as myself and the Connector would not start. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. In ReCap Photo, test creating a new project again. System Requirements and Software Compatibility, Do not sell or share my personal information. This location can be changed during the Desktop Connector installation. About Autodesk Desktop Connector Are there changes to the way I access my Autodesk Docs projects? No, Desktop Connector is not available to download/update from the Autodesk Desktop App. If you are updating your version of Desktop Connector, see Update Desktop Connector for more information. Find the project members that have the reported issue and remove them from the project. Autodesk software products will operate on a Free Trial license until activated. This is a change in behavior compared to 15.x which would truncate the path to hide folders you do not have permission to view. To translate this article, select a language. Can I try to install an older version of Desktop Connector to see if that would help in any way? The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. Folders with leading or trailing spaces will show the. I installed the newest version. (Cannot uninstall it). Install Desktop Connector Sign In and Out Administrator Guide Home Screen and Menu Options Supported Files and References Syncing, Paused and Disrupted States Docs Connector About Autodesk Docs Connector Manage Projects Docs - Home Screen and Activities Docs - Manage Files and Folders Docs - Upload Files and References Tool Docs - Permissions If there are any error messages during the installation, please make note and provide any screenshots that you capture. There are known basic Inventor workflows which are broken in the November release. Custom Install from Autodesk Account to configure the installer before you download and install. Go to Solution. Pending actions. You must fully uninstall Desktop Connector before installing an older version. Ensure that you are using the latest release before contacting Autodesk support. PDF Mail - Seshagiri Muthya - Outlook - forums.autodesk.com The Autodesk Docs connector will be accessible even when Desktop Connector is not running. Can't find what you're looking for? Welcome to Autodesks Installation and Licensing Forums. Ask the community or share your knowledge. Run that, it should generate a zip file that you can send to us. If Microsoft doesn't support itneither do we, The BIM Team connector is no longer included in Desktop Connector releases going forward, If you have need to use the BIM Team connector you can continue using, This release has temporarily removed the Change Workspace command, The workspace has been moved to a new location under %userprofile%\DC\, Multiple Autodesk users who share the same machine login, can share the same Desktop Connector installation. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Open the downloaded .exe file and allow it to extract. I am an administrator on my machine with rights to install and uninstall. Previous releases of Autodesk Desktop Connector are available for download. Large surface files (.mms) will no longer be versioned when the host drawing is opened. Click Register and Activate (Get an Activation Code). I click Cancel 5-6 times and the result is: Setup Failed. To translate this article, select a language. Is it possible that a firewall or proxy server are preventing the automatic download? What can cause the Autodesk Docs Connector to not sync files locally? The first is to leverage Taskkill /F /IM DesktopConnector.Applications.Tray.exe to shut down the instance of DC that is currently running. Can't find what you're looking for? It says setup successful. (For example, if you drag in a single file, only that file will be uploaded). It easily allows users to manage their information directly from their desktops. Drag and drop a design file and automatically upload gathered references is not available. The connected drive is a mirrored local copy of the folder structure set out within Autodesk Docs or BIM 360 Docs and even Fusion 360. Download and install from the Autodesk desktop app included with Windows products. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. After releasing 15.7.0.1767 we learned the 15.7.0.1767 release introduced a bug which didn't allow necessary files to be deleted during the operation causing it to fail. Failure to initialize Workspace Monitoring.I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. You are now ready to use Desktop Connector. To match that behavior, Desktop Connector has removed those commands when right clicking on 'My Data'. Trying to update to the latest Connector. Ask the community or share your knowledge. Solution: Install Desktop Connector and configure Autodesk Drive per: ReCap Photo 2021.1 Update Tips. After that, clear your %TEMP%folder and then reinstall Desktop Connector. Someone had the same problem? If this is the case, you can click and drag it to the clock area to have it always appear there. This is not an official translation and may contain errors and inaccurate translations. Uninstall the previous version before running the 16.x installer. If you don't have the Autodesk desktop app, you can download the installer. This allows you to further narrow down if the issue is related to member permissions or to the setup of the individual machine. Failure to initialize Workspace Monitoring. Our final recourse was to use an uninstall utility (. ) The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Make sure you also have the latest Desktop Connector version installed. Welcome to Autodesks ReCap Forums. Improved caching to increase performance and reduce calls to the server, Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. . I have stopped the service and restarted it, restarted the laptop etc etc. Hi Patrick I'll post a link to download these. Change the permissions in the folder for the user in question. No, the November release of Desktop Connector will not support Navisworks. Autodesk Desktop Connector is not fully set up For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. However, the Autodesk Desktop App may also fail to connect if your Windows profile uses redirected folders. Ensure that the 'Appdata' and 'Documents' folder are pointing to the local . Desktop Connector is running elevated. Make sure you have the Anti-Virus and Firewall turned off. How to use autodesk sketchbook on laptop [Excellent Tips] Click Sign oOut. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). I tried to Uninstall ADC and same result. Autodesk Docs Desktop Connector drive is not visible (See domains listed in the article linkedunder "See Also".). Someone had the same problem? The user should at least have Edit permission. Click on Permissions settings. When you installed Desktop Connector, did you get any error messages? There are some key differences when compared to 15.x versions that should be considered before choosing to install this latest version. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, https://forums.autodesk.com/t5/recap/ct-p/450. How to silently install the Autodesk Desktop Connector. Historical Releases | Desktop Connector | Autodesk Knowledge Network Download the latest version of Desktop Connector. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. If the issue persists, sign out of Desktop Connector, restart your computer, and sign back in. Which version of DC are you using? For AutoCAD releases prior to 2022.1, Desktop Connector will add dwl and dwl2 files to the ignore list so they will no longer be uploaded. I downloaded the desktop connector zip file which executes the setup.exe file and opens up the Autodesk installer, it gets to around 50% when it gives an error (I have attached a screenshot). I am having problems installing Desktop Connector. Users that need access to BIM 360 Team should remain on a, Uninstalling 16.x and reinstalling 16.x currently requires deleting the local workspace after uninstall prior to reinstalling 16.x, Desktop Connector 16.x introduces the ability to, The max number of projects that can be synced to the local machine is. Looking up the issue did not help much as there is little to no information regarding this problem. First of all, go to the official website of Autodesk or you can search for Autodesk Desktop Connector on the internet browser. Desktop Connector has a Pending Actions window that you can review. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Solved by pendean. NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. Read and agree to terms of use. You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". Still not able to check in the top level assembly.When you go to insert the part in the drawing.In the assembly file, select the part or subassembly in the graphics window or the browser, right-click, and select Adaptive. However, it works for them. Note: If the notification is still displayed, uninstall ReCap Pro and Photo and reinstall it again. (If this was posted in the wrong category, my apologies, I could not find an appropriate category for the Desktop Connector specifically). Once done, you may notice a new drive on the computer called "Autodesk Drive.". Desktop Connector failing to install error - Autodesk Community Open the downloaded .exe file and allow it to extract. Once there, you can rename the existing file to user.config.old and then attempt to restart the product. Locks will automatically be removed upon closing of the file. Resolved Change Workspace regression from 15.7.0.1767. How to Fix File Failed to Lock Automatically in Revit - LazyBim Long Paths are not supported but we have made strides to allow users to perform basic operation on files with long paths, Behaviors are similar to OneDrive which shortens the path to 8.3 format to allow up to 466 character handling rather than the typical 255 characters, You will be informed during project subscription or during file Open when a long path is encountered, New conflict handling options available to the user to select whether the cloud or local copy wins, Introducing error options to Undo or Retry the operation, When Desktop Connector was unable to obtain a lock the user is notified to proceed with caution or to obtain the lock from the web, Unique lock icons indicate whether the current user or another user has the file locked, Users are able to see the full path to their data and navigate into folders they don't have permissions to get to the folders they do have permissions to, Note: Files will not be visible in folders if the user does not have at least view permission, Enables you to add design files and view all their gathered references and related data before uploading all listed files to the cloud, While working in offline mode, activity in the Docs workspace will be recorded and queued in the Home Screen and run when you come back online, Note: Activity in the workspace while Desktop Connector is not running is not currently supported, All supported versions of Windows 10 or Windows 11 are now supported. What Operating System are you using and what update are you on for that system. Does Desktop Connector 16.x support long paths? I have done extensive searching online but to no avail. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. Desktop Connector 16.x FAQs - help.autodesk.com Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Desktop Connector 16.x FAQs | Desktop Connector | Autodesk Knowledge Looking at the logs, one thing I noticed that could cause some problems is that your user.config file appears to corrupt. The official listed release date is Aug 25, 2022. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. This is unsupported." Welcome to Autodesks Installation and Licensing Forums. Launch the .exe and it runs until halfway completed, then a pop up: Autodesk Desktop Connector Setup Could not access network location *:. Autodesk autocad lt 2018 stuck on initializing free download Solved by pendean. In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. Restart Desktop Connector. %localappdata%\Autodesk\DesktopConnector.Applicat_Url_3jj2w2iynvqiiebej5jo1rt0nhfjfaur\5.0.0.593. Before making changes in the Autodesk Docs Connector ensure that Desktop Connector is running. This will let the 14.9.0 installer "run over" the old one, and install the new one. Deploying Desktop Connector 14.9.0 (with Autodesk 2022) If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Note: Desktop Connector support is limited to the current release. Autodesk Desktop App unable to connect - Cadline Community I found that if you apply permissions to top level by username it rectifies the desktop connector. Maybe two of these doesn't work. I have then run the Desktop Connector install again and it says installation completed successfully. desktop-connector - BIM 360 On Windows 10, sometimes the Tray icon will get hidden behind the up arrow. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid".
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