We dont offer exchanges right now. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! Returns are FREE for premier customers. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our We've gone paperless! Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Make sure you keep proof of postage! 1. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Please wait 14 days before contacting us about your refund if you havent heard from us yet. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Hear about exclusive offers, get early access to collabs & quicker checkout. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. 4. You don't need to remember to keep your proof of postage - it's all digital! Youll find these alternative methods There is no returns label in my parcel, how do I return? Items must be returned within 28 days of receipt. You don't need to remember to keep your proof of postage - it's all digital! If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Items must be unworn, unwashed and unused with the original labels still attached. Hear about exclusive offers, get early access to collabs & quicker checkout. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. We have printer-less options too if you dont have a printer! Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You dont need to remember to keep your proof of postage its all digital! 6,240 people have already reviewed boohooMAN. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. 3. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers blocking them. Buy Now, Pay Later! boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. You may be liable for import and pay a custom duty charge for orders over the customs threshold. To see how easy it is to collect your order see our video here. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Email Address The email address used to place your order. On dirait bien que vous nous rendez visite sur. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Your browser's Javascript functionality is turned off. Were really sorry to hear that youve received an item thats not in perfect condition. Either print your returns label at home or in store. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Weve gone paperless! Following the prompts, enter the order details as instructed. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Confirmation; Please complete the required fields to help us retrieve your order details . Your order will be held in the locker for 72 hours. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. item of your order). The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Simply return your item(s) and reorder for a replacement. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Your browser's Javascript functionality is turned off. 1. Whether you're on website or app, just flip the switch! Jeans, Login to our returns portal. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Repack your items (These need to be unworn/unwashed/unused and with original tags). By subscribing, you agree to receive marketing communications from boohoo by email. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Items must be unworn, unwashed and unused with the original labels still attached. 3 Select your preferred return option Print returns label at home or in store options. Cargo Pants, Pierced jewellery cannot be returned for health and hygiene reasons. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. We've gone paperless! For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. Returns and Refunds - Boohoo EU Log onto our portal here. We would like to show you a description here but the site won't allow us. You've got 28 days to send something back to us from the day you receive it. Returns policy. It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. Returns and Refunds | Boohoo If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. boohoo aren't able to extend your invoice. Unfortunately we don't offer an exchange facility. Read Customer Service Reviews of www.boohooman.com - Trustpilot If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. We don't refund delivery charge for those countries listed outside of the EEA. BB10 2BQ. You can return your item to us for a refund, and then place a new order to Ive paid with Klarna How do returns & refunds work? Refunds will not be given if they do not comply with our returns policy. 4. *Extra 10% discount sent via email to new subscribers only. If you decide to keep one of the items, you need to pay for delivery. Re-pack the item in its original packaging with labels and tags still attached. You can return using the steps above. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. For more info or to contact Zippay click here. You'll get an email once we receive your returned item. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Hoodies, If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Returns and Refunds - Boohoo NA 1. Tell us what you are returning and why :). This cancellation period starts from the day you have received all of the items in your order. letter-spacing: 10px;
*Extra 10% discount sent via email to new subscribers only. Login to our returns portal. We're sorry to hear that you've received an incorrect or faulty item. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If your items dont make it back to us, youll need to open a dispute with the carrier. Return Request; 3. here, and a member of our team will look into it. Unfortunately we cannot accept returns after this time. We've gone paperless! What should I do if I receive an incorrect or faulty item? It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! You will need your order number and email/last 4 digits of your phone number. Cool with that? Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Post if off! 90z Revival, Product name and codes of the items you returned. I . Select your preferred return option (Print returns label at home or in store options). Product name and codes of the items you returned. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Returns FAQs blocking them. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Returns via the portal are fully tracked. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. You dont need to remember to keep your proof of postage its all digital! 3 Select your preferred return option Print returns label at home. Please return unsuitable items in its original packaging. All rights reserved. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Please return unsuitable items in its original packaging. Returns Policy at boohoo.com By subscribing, you agree to receive marketing communications from boohoo by email. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Please turn it on so that you experience this sites full capabilities. 3 Select your preferred return option Print returns label at home or in store options. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. 3. If your items dont make it back to us, youll need to open a dispute with the carrier. If you have any questions about extending your invoice, please contact Klarna. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. If youre a customer in the EEA, you get 14 days to cancel your contract with us. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. See our, On dirait bien que vous nous rendez visite sur. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Please return your item(s) to us after finding the fault, and remember to get in touch before What should I do if I receive an incorrect or faulty item? No packaging, no problem! Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. Tell us what you are returning and why. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. No packaging, no problem! Your refund is on its way. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. We don't refund delivery charge for those countries listed outside of the EEA. If this could be the case, please check your emails including spam and junk. boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot Copyright 2022 boohoo.com. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). All rights reserved. | Read 2,121-2,140 Reviews out of 5,495 By subscribing, you agree to receive marketing communications from boohoo by email. It takes up to 24 hours from your return being processed by us for your invoice to be updated. If you have a Boohoo Premier subscription you can return items to us free of charge. I can't see the refund on my bank statement. If you decide to keep one of the items, you need to pay for delivery. This does not affect your statutory rights. Just pop your items in something non see-through, sealable & waterproof. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Free Boohoo returns | Post Office Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Select your preferred return option (Print returns label at home or in store options). Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. This does not affect your statutory rights. 4. boohoo Returns Portal | How To Return | boohoo UK Baggy Jeans, It takes up to 24 hours from your return being processed by us for your invoice to be updated. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You will need your order number and email/last 4 digits of your phone number. NEW - Want a fully tracked, cost effective and convenient way to send returns? 3. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. blocking them. Your browser's Javascript functionality is turned off.
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